“It [NPU] exceeded our expectations and shaved an average of 20 minutes per truck. We normally process 4500 trucks per week. That comes out to 1500 man hours a week saved.”
-Darrin Gannaway, IT Director
Costa Solutions is a proven expert in the warehouse and food service industry providing 24/7 managed labor service and customized solutions for inbound, outbound warehouse and production services. Costa Solutions offers effective solutions designed to increase efficiency, improve performance and save our customers time and money. Costa Solutions saw an opportunity to increase their productivity and efficiency by getting trucks in and out more quickly.
NetPage Unlimited Paging Systems
Costa Solutions sought a simple way to communicate with truck drivers. IT Director Darrin Gannaway said after trucks arrive, the driver leaves while the truck is being unloaded and reloaded with new product. “When the truck is ready to go, we needed to contact the driver and previously we didn’t have a good way to do that. Then we started looking for systems we could utilize and came across LRS’ NetPage Unlimited (NPU),” said Gannaway.
When the truck driver docks the truck, he or she is given a pager and is notified when the truck is ready. Before paging systems, Gannaway said time was lost searching for drivers, and therefore slowing down the turnaround time to get more trucks in and out. Truck turnaround can take anywhere from one-to-two hours. To continue reading….