Industry: Distribution Center
“The LRS paging system has saved us 2.5 hours a day—I would recommend this system to other retail distribution centers that have ‘live deliveries.”
–K. Sanchas, Senior Receiving Supervisor
Located in Connecticut, the Distribution Center is 303,000 square feet. They service 282 stores and have a total of 39 dock doors – 19 shipping doors and 20 receiving doors.
Coaster Call Paging System
The distribution center turned to Long Range Systems for a wireless communication system that would solve these issues, survive in a rugged environment, be easy to implement, and be easy to use. They chose the Coaster Call onsite paging system because it met each of these criteria.
A transmitter was placed in the receiving office where drivers check in. When a driver checks in, the receiving clerk assigns them a door and a pager. The driver returns to their truck and backs up to the assigned door and the unloading begins. When the unloading is complete, the receiving clerk sends a page to the driver’s pager notifying them to return to the office to sign their bills and get their copies at which time they are free to leave.
The system has been well received by drivers and staff alike. The staff is especially grateful for the system during inclement weather. They no longer have to trudge outside just to tell a driver to come in when it’s nasty.
Because receiving staff no longer having to walk out to each truck, they’ve regained lost time. “The paging system has allowed us to increase our overall receiving productivity by approximately 2.5 hours each day,” says Sanchas.
Reduced potential for shrink
Drivers are issued a pager and can wait in their trucks confidently knowing they will be notified when they’re needed. The number of drivers coming in and out of the receiving are are greatly reduced as well as the potential for shrink.
Improved working environment
Sanchas states, “Our staff really likes using the system, especially during inclement weather.” Because they can contact drivers with the indoor paging transmitter, they’ve eliminated the necessity to go outside in the rain, snow, sleet and cold.
- Increased productivity
- Reduced potential for shrink
- Improved working environment