How Technology Will Transform the Guest Experience
Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future,” industry competition will continue to intensify in the years ahead, and operators will to have focus on offering elevated levels of food and service in tandem with technological enhancements.
As new technology slowly creeps into the restaurant world, a picture of the future is emerging. No part of the guest experience will be unchanged, starting with the way hungry diners choose their destination and extending all the way through the way they pay their bill — and all points in between. Here are some exciting and beneficial innovations you should expect to see soon that will impact each aspect of the dining experience.