Earlier this year, LRS launched On Cue for Restaurants. On Cue is a waitlist app that helps restaurants take customer management to the next level. Out with the pen-and-paper lists, in with the tech-savvy applications.
With On Cue, the host collects party names, party sizes, notification methods (either text or pager), and wait times, then adds parties to a rolling list in the iPad app. Party names are color-coded by time to warn the host when the party’s wait time is approaching. It’s simple enough to use.
On Cue’s table management feature and the new table status updater greatly increases the value for restaurants.
Table Management Goes Beyond the Waitlist with On Cue.
When it is time to seat a party, the host will page or text the guest to meet at the host stand. Depending on the party size, the host can easily see what tables are available in the app before seating the party. The view of the available tables is not a map of the restaurant but a list of available tables by size. He can see tables that seat pairs, parties of four, six, and more.
This table list is created online beforehand and synced with the app. Sections such as patios, bar seating, and dining rooms can be created with the number of tables and their sizes. The table management feature gives the host an overview of seating activity. Color coding also shows which tables are open, occupied, and currently being cleaned or need to be cleaned.
What does “Complete Integration” Mean with On Cue?
LRS is known as the inventor of the restaurant buzzers that can be found in many restaurants nationwide, helping hosts manage waiting customers. While pagers represent where LRS started, On Cue is an indicator of where the company is going toward simple communication solutions. On Cue was created with paging systems in mind, and it can integrate easily and be linked with paging systems. Customers with existing paging systems can download an app and connect the pagers and the app to utilize both text and paging. The integration aims to give customers an option on how they want to be notified.
On Cue’s Mobile Updater Takes Waitlist and Table Management Up a Notch
Once On Cue is linked to a paging system, the table updater is another way to boost operational efficiency. Managers can use a handheld device called the table status updater to update the status of each table in the restaurant as it’s happening in real time on the app. The statuses will continuously update in the app and will help the host stay current on table availability.
Find Out More About Front Door Management Strategies With On Cue
Complete the form below to download Managing the Front Door for a Better Guest Experience. This free eBook covers strategies for best managing the wait during peak hours.