“Pretty flawless in terms of the technology, texting, notification. I don’t have another solution that would replace it, I would certainly recommend it.”
This event production company was recently commissioned to host an exhibit highlighting new space technology for VIPs in Washington D.C. The exhibit was a show-and-tell for the latest spaceship that could take seven people from Earth to the space station. With over 400 people in attendance and the actual show-and-tell taking place in a smaller room, the event producer needed a solution that would enable individuals to tour the exhibit for short periods of time, but still be able to enjoy the three-hour party while they waited their turn. The goal was to be efficient and considerate of attendees’ time by eliminating lines to see the exhibit—something especially critical for high-traffic or financial services-related events.
Improved guest experience
Rather than spending an hour in line for a five-minute tour, guests were free to enjoy refreshments and mingle at the party. They had peace of mind knowing their place in line was secure, and they would be notified when it was their turn. This provided a more relaxed and engaging experience, whether at a physical or virtual event.
Improved staff efficiency
Staff was able to manage the waitlist easily with On Cue. To create a quick turnaround between tours, event staff paged guests when their tour time was up and paged the next group to come to the exhibit when their turn was next. This eliminated the need to search for guests that were spread out across the venue and created a simple system of managing tour groups during the event using reliable event management software and data-driven scheduling.
Seamless operation
Organizing large scale events with many moving parts can be a challenge. It also requires an understanding of logistics to make sure everything runs smoothly behind the scenes. The On Cue technology was smartly leveraged to streamline operations, support event marketing timelines, and eliminate wasted time in line for attendees. These strategies are now essential in both in-person and virtual event planning within today’s event management landscape.
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